[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#000000″ use_background_color_gradient=”on” background_color_gradient_repeat=”on” background_color_gradient_stops=”rgba(43,135,218,0) 0%|rgba(11, 5, 8, 0.97) 82%|#0a0101 100%” background_color_gradient_overlays_image=”on” background_image=”http:\/\/cmotions.com\/wp-content\/uploads\/2025\/04\/Header-1.jpg” background_position=”bottom_left” background_vertical_offset=”37%” custom_margin=”||-25px|||” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”36px” header_font_size_tablet=”55px” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”10px|10px|10px|10px|true|true” animation_direction=”left” border_color_all=”#47B2A8″ global_colors_info=”{}”][et_pb_image src=”http:\/\/cmotions.com\/wp-content\/uploads\/2026\/01\/Foto-7-AHG.jpg” title_text=”Foto 7 – AHG” _builder_version=”4.27.4″ _module_preset=”default” width=”77%” module_alignment=”center” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”10px|10px|10px|10px|true|true” animation_direction=”left” border_color_all=”#47B2A8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” header_2_font_size=”32px” custom_margin=”|0px||0px|false|true” custom_padding=”||32px|||” global_colors_info=”{}”]<\/p>\n
AHG sees the enormous opportunities that new technology and data-driven work offer to future-proof the organization. Digitalization is therefore not a separate initiative, but an important part of the strategy. The key question: as a franchise organization, how do you create a foundation with which the head office, franchise network and clients can work better and smarter?<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” header_2_font_size=”32px” custom_margin=”|0px||0px|false|true” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ text_font_size_last_edited=”on|phone” text_font_size_phone=”17px” text_font_size_tablet=”16px”]<\/p>\n
AHG wanted to more strongly support its network of auto body shops with up-to-date management information and a uniform way of working. In recent years, it had already been working intensively on using data in daily operations. But the organization did not yet have one central point where data came together. Information was scattered across different systems and departments, so insight often depended on manual gathering. Much knowledge sat in Excel files, mailboxes and local solutions. The urgency was growing: how do we ensure that all entrepreneurs and headquarters can manage on the same reliable and up-to-date information?<\/p>\n
The collaboration with Cmotions ensured that the development that had been initiated moved into high gear. Davey Raben, Program Manager Data, IT & Innovation, remembers this well:<\/p>\n
\n\"We had the ideas and we saw the potential of data, but without structure, time and capacity, it remained isolated experiments. We were missing a foundation that fit an organization with 110 auto body repair shops.\"<\/em><\/p>\n<\/blockquote>\n
There was also the question of how modern technology, such as AI and automation, could be deployed in a way that would not overburden franchisees and headquarters. The ambition was not to impose systems, but to provide solutions that relieved them directly. That required a future-proof foundation, one central source of truth, one way of working and one platform that enables innovation.<\/p>\n
<\/h3>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” text_font_size=”16px” text_font_size_last_edited=”on|phone” text_font_size_phone=”17px” sticky_enabled=”0″ text_font_size_tablet=”16px”]<\/p>\n
From vision to direction<\/span><\/b>\u00a0<\/span><\/h3>\n
At the start of the collaboration with Cmotions, it quickly became clear that AHG needed not only better data, but also direction. Therefore, the journey began not with tooling or technology, but with formulating a shared vision and establishing a complete data strategy. A transition from data to direction and results. Together with Cmotions, we mapped out which information was essential, which processes could be structurally improved and which steps were needed to really make data and AI part of daily operations.<\/p>\n
From that strategy, a modern data platform was set up in Microsoft Fabric, in which data from different systems came together in one place for the first time. The platform now forms the heart of the digital transformation within AHG. It not only enables reliable reporting, but also applications such as AI assistants that can work directly with that data.<\/p>\n
<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”http:\/\/cmotions.com\/wp-content\/uploads\/2026\/01\/Foto-3-AHG.jpg” title_text=”Foto 3- AHG” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”40px||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”TITEL” _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” header_2_text_color=”#FFFFFF” header_2_font_size=”32px” custom_margin=”15px||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”32px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” text_font_size_last_edited=”on|phone” text_font_size_phone=”17px” sticky_enabled=”0″ text_font_size_tablet=”16px”]<\/p>\n
Franchisees were given the ability to track their own performance in real time through an interactive dashboard and compare it to other branches, leading to greater transparency and professionalization.<\/p>\n
For clients such as insurance and leasing companies, the new approach has a lot of impact. Reports that were previously compiled manually are now generated automatically. Clients can look directly at turnaround times, claims handling and quality. This not only unburdens the internal teams, but also makes conversations with customers much faster and more concrete. Thijs Knuiman, Controller at AHG, sees daily how big a difference this makes:<\/p>\n
\n\"Having a single source of truth allows us to automate reporting and communicate faster, more consistently and transparently to our partners.\"<\/em><\/p>\n<\/blockquote>\n
What helped tremendously was the strength of The Digital Neighborhood of which Cmotions is a part. Different disciplines - from CRM specialists to data engineers to experts in security - could be quickly connected when needed. \"What helped us most was the access to different areas of expertise within The Digital Neighborhood,\" says Davey. \"All the expertise across the board is under one roof.\"<\/p>\n
AI that takes work off your hands<\/span><\/b>\u00a0<\/span><\/h3>\n
The impact of this approach quickly became apparent. Teams that previously relied on manual processes saw how work that previously took hours could now be completed in minutes or even seconds. The data platform made reports available faster and more reliably, allowing internal management to be managed with more peace of mind and certainty.<\/p>\n
In addition to structural improvements, a first AI application was developed: an invoice assistant that automatically reads emails, looks up information and prepares draft responses. This application immediately shows how technology can take over work that previously required a lot of time and attention. With this, AI became a practical, everyday resource.<\/p>\n
Guus van Dreven, Director AHG, sees how fundamental these changes are:<\/p>\n
\n\"You see immediate results: less manual work, more focus on customers and better insight into performance. Technology now really supports the work of our people.\"<\/span><\/i>\u00a0<\/span><\/p>\n<\/blockquote>\n
[\/et_pb_text][et_pb_text admin_label=”TITEL” _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” header_2_text_color=”#FFFFFF” header_2_font_size=”32px” custom_margin=”15px||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”32px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” text_font_size_last_edited=”on|phone” text_font_size_phone=”17px” sticky_enabled=”0″ text_font_size_tablet=”16px”]<\/p>\n
The digital journey continues<\/span><\/b>\u00a0<\/span><\/h3>\n
Although AHG has already made great strides, the organization sees this primarily as the beginning. In the coming years, AHG wants to roll out AI more widely, so that franchisees and clients themselves can benefit from assistants who take over administrative tasks and further automate processes. In addition, the network will continue to grow and data will play an increasing role in strategic choices.<\/p>\n
Cmotions remains involved as a strategic partner to identify new opportunities and further strengthen the data platform. AHG clearly sees how this foundation will help it continue to grow in the coming years.<\/p>\n
\n\"We now have a foundation that we can build on for years to come,\" he said.<\/em> says Davey. \"AI and data are no longer experiments, they help us move forward every day.\"<\/em><\/p>\n
<\/p>\n<\/blockquote>\n
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\u201cJe ziet direct resultaat: minder handwerk, meer focus op klanten en beter inzicht in prestaties. Technologie ondersteunt nu echt het werk van onze mensen.\u201d – Referentiecase Autoschade Herstel Groep met Cmotions<\/p>","protected":false},"author":3,"featured_media":11021,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[35,85],"project_tag":[],"class_list":["post-10960","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-overig","project_category-partnership"],"_links":{"self":[{"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/project\/10960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/project"}],"about":[{"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/comments?post=10960"}],"version-history":[{"count":21,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/project\/10960\/revisions"}],"predecessor-version":[{"id":11166,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/project\/10960\/revisions\/11166"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/media\/11021"}],"wp:attachment":[{"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/media?parent=10960"}],"wp:term":[{"taxonomy":"project_category","embeddable":true,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/project_category?post=10960"},{"taxonomy":"project_tag","embeddable":true,"href":"https:\/\/cmotions.com\/en\/wp-json\/wp\/v2\/project_tag?post=10960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}